Mailex.ai
Log inStart with Gmail
Now with AI drafts, summaries & auto-chasers

The shared inbox built for carriers

Mailex sits on top of your fleet’s Gmail. Your dispatchers triage, assign, and answer broker email together, with loads, rate cons, detention clocks, and documents right next to every conversation.

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Two-way Gmail sync · nothing leaves Google · set up in 10 minutes
Trusted by carrier dispatch teams running 40,000+ loads a year
APEX FREIGHTLakelineVANTAGERedline TransportBlueMile
APEX TRANSPORT
3.2 hrs
saved per dispatcher, per week
Lakeline
11 min
median first reply, down from 3 hrs
VANTAGE
4 days
faster payment with same-day PODs
BlueMile
$28k
fraud attempt stopped by domain flags

Your whole team, one queue

Broker email is still how loads get booked, checked, and paid. Mailex makes it a system instead of a pile.

Triage together
Assign owners, leave internal notes next to the email, see who’s viewing, typing, and who read what. Share a single thread with a guest or another org when you need to. Nothing else leaks.
Logistics context built in
Every conversation carries its load, lane, broker, and documents. Broker pay history on hover, detention clocks that actually tick.
AI that works the queue
Thread summaries, suggested drafts in your voice, auto-extraction of load data, and chasers that hunt down missing rate cons and detention approvals while you sleep.
11m
median first reply
94%
replied within 1 hour
2.4×
more loads per dispatcher
10 min
from signup to first triage

Gmail stays the transport

No migration, no forwarding rules, no new address. Your mail never leaves Google.

01
Connect your team Gmail
OAuth in, read-only until your first reply. Two-way sync: archive here, archived there.
02
Route labels to inboxes
Dispatch, accounting, claims: each Gmail label becomes a shared queue with its own rules and SLAs.
03
Invite your dispatchers
Round-robin or load-balanced assignment, team workload analytics, and roles that keep admins in control.
Security first

Your mail never leaves Google

Mailex reads and writes through the Gmail API under Google-verified OAuth. We store metadata and workflow state (assignments, notes, statuses), not a copy of your mailbox. Disconnect anytime; your email is exactly where it always was.

SOC 2 Type II
Audited annually · report on request
Google CASA Tier 2
Verified restricted-scope OAuth app
Encryption
TLS 1.3 in transit · AES-256 at rest
99.95% uptime
Public status page · 12-mo history

Dispatch floors run on Mailex

"Unassigned went from a 40-email pile every morning to zero. Round-robin just hands work out and I can finally see who’s underwater."
TM
Tanya Morales
Dispatch Lead, BlueMile
"The fraud flag caught a lookalike broker domain in week two. That one catch paid for the year. Double brokering is brutal right now."
JW
James Whitfield
Owner, Lakeline Logistics
"POD chasers alone cut our invoice lag by four days. The AI drafts sound like us: short, direct, no fluff."
RP
Rachel Park
Accounting Manager, Vantage
Security

Built for teams that wire money over email

Google-verified OAuth: no stored passwords, no shared logins. Every action attributed and audit-logged for 2 years. Your mail stays in Gmail; revoke access any time from your Google admin console.

SOC 2 Type II
Audited annually
Google CASA
Tier 2 verified
AES-256
Encrypted at rest
SSO / SAML
On Scale plan

Why not just use…

…plain Gmail?

A shared login means no owners, no notes, and everyone marking things read for everyone else. Mailex keeps Gmail underneath and adds accountability on top.

…Front or Missive?

Great generic inboxes, but zero freight context. No loads, rate cons, detention clocks, broker scorecards, or lookalike-domain fraud flags. You’d rebuild all of it with tags.

…a TMS inbox?

TMS email modules are where replies go to die. Dispatchers live in email; Mailex meets them there and links every thread back to the load.

Questions carrier dispatchers ask

Do we have to stop using Gmail?
No. That’s the point. Gmail keeps receiving and sending everything. Mailex is the workspace on top: replies you send from Mailex go out through your Gmail, threads you archive sync both ways. Anyone who ignores Mailex still sees normal email.
What happens to our old email history?
Mailex indexes your existing labels on connect, so day one starts with full history: searchable, assignable, linked to your brokers by domain.
Can brokers and shippers tell we use it?
No. Replies come from your normal dispatch address with your signature. Internal notes, assignments, and AI summaries never leave your team.
What if we leave?
Disconnect OAuth and you’re done. Your mail was in Gmail the whole time. Notes and activity export as CSV.
"We ran dispatch out of a shared Gmail login for six years. Mailex gave us owners, SLAs, and a detention clock. Same inbox, none of the chaos."
KD
Kara Donnelly
Ops Director, Apex Transport · 48 trucks

Stop working email. Start working loads.

Free for 2 seats, forever. Team plan $24/seat. Every workspace, every inbox included.

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