Product

One queue for every email your fleet gets

Mailex turns dispatch@, accounting@, and safety@ into shared queues with owners, SLAs, and freight context, while Gmail keeps doing the sending.

Triage, assignment & notes

Every conversation has one owner. Assign manually, round-robin, or by load balance. Internal notes with @mentions live beside the email: amber, unmistakable, never sent outside.

Presence & collision detection: see who’s viewing and typing
Keyboard triage: E close, A assign, R reply, ⌘K palette
Send & close auto-advances to the next conversation
Tags on any thread; guest & cross-org sharing with guardrails
Rules from a canvas builder, or described in plain English

Can you send the signed rate con for ML-48291?

NOTECarrier booked. @Dana can you take this?

DRAssigned to Dana · round-robin

ML-48291Booked

Chicago → Atlanta · Jul 19 06:00

RateCon: signedPOD: missing

Detention clock: 4h 18m at receiver

Freight context on every thread

Load, lane, broker, and documents attach to the conversation automatically. Broker credit and pay history on hover. Detention clocks that tick. A directory that links every broker to its full email history.

Auto-extracted load numbers, MC#s, and dates
Domain-age fraud flags against brokers on file
Docs tab: rate cons, PODs, packets, with status at a glance

AI that works the queue

Summaries at the top of long threads. Drafts in your voice from one click or a/template. Chasers that hunt missing rate cons and detention approvals, then stop the moment the doc arrives.

AI SUMMARY

Jenna needs the signed rate con + driver info before the 06:00 pickup. Redline booked; insurance cleared. One open item: POD from the last load.

Connect your Gmail for free