Product

One queue for every email your fleet gets

Mailex turns dispatch@, accounting@, and safety@ into shared queues with owners, SLAs, and freight context, while Gmail keeps doing the sending.

Triage, assignment & notes

Every conversation has one owner. Assign manually, round-robin, or by load balance. Internal notes with @mentions live beside the email: amber, unmistakable, never sent outside.

Presence & collision detection: see who’s viewing and typing
Keyboard triage: E close, A assign, R reply, ⌘K palette
Send & close auto-advances to the next conversation
Save as a draft, or schedule a reply to send later
Tags on any thread; guest & cross-org sharing with guardrails
Rules from a canvas builder, or described in plain English

Freight context on every thread

Load, lane, broker, and documents attach to the conversation automatically. Broker credit and pay history on hover. Detention clocks that tick. A directory that links every broker to its full email history.

Auto-extracted load numbers, MC#s, and dates
Domain-age fraud flags against brokers on file
Docs tab: rate cons, PODs, packets, with status at a glance

AI that works the queue

Summaries at the top of long threads. Drafts in your voice from one click or a/template. Chasers that hunt missing rate cons and detention approvals, then stop the moment the doc arrives.

AI SUMMARY

Jenna needs the signed rate con + driver info before the 06:00 pickup. Redline booked; insurance cleared. One open item: POD from the last load.

Connect your Gmail for free